We love a happy customer but there is always room for improvement so when we send out your bill we also enclose a feedback form where you can score us on a number of points as well as provide comment on our work. Here are a few things our customers have said about us.

Testimonial – Derek, Hoath 12/11/12

‘Simon, thank you for fixing the drip in the shower and for doing the extra job of the waste pipe outside. It’s a breath of fresh air to meet a genuine tradesman and we’ll certainly be using you for all our plumbing and heating issues and recommending you to anyone else who needs one.Once again […]

Testimonial – 02/11/12

‘Thanks for a Great job’ – Charlotte, Harbour St, Whitstable

Testimonial 19/02/12 Mr. D. Butler (via twitter)

‘Excellent and friendly service from @swannplumbing in Whitstable. Resurrected boiler saving me a packet. Highly recommended.’

‘Fantastic service’ Testimonial 13/02/2012

Re: Emergency callout on monday morning Hi Simon , Just wanted to tell you what a fantastic service you gave us today . At short notice, too. we’ll definitely be using and recommending you in the future. many thanks Karen & Phil Canterbury

Alpha Boiler repair 28-12-11

‘I’m really impressed with the service and didn’t think it would be sorted out the same day.’ Mr. Seager, Swalecliffe Whitstable

Elderly Couple, Swalecliffe 8pm call out, 30/09/11

Dear Simon, Thank you so much for attending to our boiler problem. kind regards Mr. R. Barnett

Testimonial, 19/09/11 Ramsgate

‘You know a Plumber’s good when you come home & the cat litter on the floor has been hoovered. Above & beyond the call of duty!’ @swannplumbing (Ms AM Nixey, Ramsgate, Kent).

Testimonial, Mrs J Davies, Bossingham

The bathroom work has really turned out well and its a wonderful job carried out by two very nice people. Thank you for all your efforts in keeping the house clean. You have both worked very hard and i’m very grateful. yours sincerely Mrs J Davies. 15/09/2011

reconnect boilers after damage Orpington

“Cheers for all your help. The residents were over the moon to have the heating back on. We really do appreciate your prompt arrival at such a late hour” B Latter  – Skeet Hill House, Orpington.

New Viessmann Boiler – Chartham, Canterbury

“Thanks again for all the work you did – no problems so far and i am very pleased with the new boiler!” Mr.N Bonny, Updown Way Chartham

Whitstable Heating Ltd
T/A Swann Plumbing Services
40B Castle Road Whitstable Kent CT5 2DY.

Tel: 01227 262585
Mob: 07970 768898