Testimonials
We love a happy customer but there is always room for improvement so when we send out your bill we also enclose a feedback form where you can score us on a number of points as well as provide comment on our work. Here are a few things our customers have said about us.
Testimonial 19/02/12 Mr. D. Butler (via twitter)‘Excellent and friendly service from @swannplumbing in Whitstable. Resurrected boiler saving me a packet. Highly recommended.’
‘Fantastic service’ Testimonial 13/02/2012
Re: Emergency callout on monday morning Hi Simon , Just wanted to tell you what a fantastic service you gave us today . At short notice, too. we’ll definitely be using and recommending you in the future. many thanks Karen & Phil Canterbury
‘I’m really impressed with the service and didn’t think it would be sorted out the same day.’ Mr. Seager, Swalecliffe Whitstable
Elderly Couple, Swalecliffe 8pm call out, 30/09/11
Dear Simon, Thank you so much for attending to our boiler problem. kind regards Mr. R. Barnett
Testimonial, 19/09/11 Ramsgate
‘You know a Plumber’s good when you come home & the cat litter on the floor has been hoovered. Above & beyond the call of duty!’ @swannplumbing (Ms AM Nixey, Ramsgate, Kent).
Testimonial, Mrs J Davies, Bossingham
The bathroom work has really turned out well and its a wonderful job carried out by two very nice people. Thank you for all your efforts in keeping the house clean. You have both worked very hard and i’m very grateful. yours sincerely Mrs J Davies. 15/09/2011
reconnect boilers after damage Orpington
“Cheers for all your help. The residents were over the moon to have the heating back on. We really do appreciate your prompt arrival at such a late hour” B Latter - Skeet Hill House, Orpington.
New Viessmann Boiler – Chartham, Canterbury
“Thanks again for all the work you did – no problems so far and i am very pleased with the new boiler!” Mr.N Bonny, Updown Way Chartham
Hot Water Cylinder replacement – Whitstable
Dear Simon, All seems to be working ‘v’ well, water retains heat so much longer! a job well done by your splendid colleague too. it did not escape my notice, you kept the expense to a minimum. Much appreciated and will be highly recommended elsewhere. yours sincerely Ms E Wolfe
“Thank you so much for fixing all of our plumbing problems. I can’t believe that we have had the toilets fixed, a shower pump replaced, a new radiator & dishwasher fitted aswell! all done in one day! thank you so very much.” Mrs Barden Whitstable
